Returns and exchanges

REFUND POLICY 

Return and Exchange Policy — gunix.bg

Thank you for choosing GUNIX. We are honored by your trust. We create our supplements with one belief – that every day can be clearer, calmer, and more productive. If, for any reason, the product does not meet your expectations, we are here and will find the best solution together.

1. General Return Conditions

If you are not satisfied with the results or have any remarks – please contact us. We will do our best to find a fair solution for both parties.

The customer has the right to return a product within 30 days of receipt, provided that:

  • the product is in its original unopened packaging
  • the integrity of the protective foil is not compromised
  • the product shows no signs of use

Return address: Speedy office – Chirpan, 75 Georgi Dimitrov Blvd. For: CLEARDAY EOOD / GUNIX

Return costs for customer-initiated cancellations are at their expense.

2. Result Guarantee — 2-Month Pack

We believe in our product. That's why we offer the following guarantee:

If you have purchased a 2-month GUNIX RESET pack at once and have taken the product regularly for 60 consecutive days without noticing a difference – we will refund your entire amount.

Important: The guarantee applies only to a full 2-month pack ordered at once. For gradual orders, the guarantee does not apply. To activate the guarantee, the customer must provide proof of regular use.

3. Defective or Wrong Product

If you have received a defective or wrong product, please contact us within 48 hours of receipt:

hello@gunix.bg

Required documents:

  • photos and/or video of the product and packaging
  • description of the identified problem

After confirmation from our side, return costs are fully covered by us. Claims without proof will not be considered.

4. Refund

After receiving and inspecting the returned product, the amount will be refunded within 14 days using the same payment method. For cash on delivery – via bank transfer after the customer provides an IBAN.

5. Exchange

We offer exchange for another product from gunix.bg of equal or higher value. For a higher value, the customer pays the difference.

6. The Customer Comes First

Our team is here to listen and support you. If you experience any difficulties – write to us. Your satisfaction is not just a goal – it is the foundation of everything we do.

hello@gunix.bg +359 879 11 5192

Last updated: April 2026